GDPR Notice

Last updated May 25, 2018

This GDPR Notice must be read and agreed to in conjunction with our Terms of Service, Cookie PolicyAnti-Spam Policy and Privacy Policy.

It is your responsibility to periodically check for updates of these Terms, Policies and Notices.

 

EmailOut handles vast amounts of data primarily on behalf of its customers; we do this in a number of ways and under a number of different legal basis’s.

You are a recipient of an EmailOut customer

EmailOut provides an automated email marketing software platform for our customers to communicate with theirs. They must comply with all relevant legislation including, but not limited to, the Data Protection Act, PECR and GDPR.

We process your data under the GDPR Legitimate Interest legal basis (GDPR Recital 47 – The processing of personal data for direct marketing purposes may be regarded as carried out for a legitimate interest) on behalf of our customers – the company or individual which you gave your data to.

Should you wish to withdraw your consent from the company which you originally gave your data you can do this in a number of ways – the primary method would be to contact the company that sent you the email directly and ask to be removed from their database(s) or exert your right to be forgotten. EmailOut cannot help you to do this for anything other than the email communication you received.

However, should you only wish to be removed from their email marketing list or a specific email marketing list, you may safely click the unsubscribe link in the email that you have received – this will either directly suppress you from all further email marketing from this company or take you to your preference centre allowing you to select or deselect the email marketing communication you receive from them.

In this instance the only data we would retain, after 30 days, would be your email address to ensure that it is suppressed from all future communications to enforce your wish to either be removed or forgotten by that company.

If you are an EmailOut Customer

If you are a customer of EmailOut the legal basis in which we handle your data is via the Contract legal basis (including Free Accounts) (GDPR Article 6(b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract).

As a customer (including Free Accounts), you have given EmailOut a contract to use your data by virtue of agreeing to our Terms of Service allowing EmailOut and our third party partners to process your data and for EmailOut to contact you in relation to the services we offer, system notices and marketing material.

Data Processor Privacy Policies

EmailOut uses the organisations listed below to process cookies and/or personal information exclusively on EmailOut’s behalf; they DO NOT share your personal data, nor will they contact you directly. For more information about how these third-parties process data, please follow the privacy policy links below.

AWS Amazon cloud services
GlobalPayments
Google
Intercom
Retyp LLC
Sage
SecurityMetrics
UK Fast
Zendesk

How long your personal information will be kept

EmailOut will hold personal information for as long as we are providing our services to you/the company to which you gave your data or in order to comply with our legal obligations, enforce the terms of our contracts, resolve disputes or prevent abuse. Otherwise, we only hold personal information for as long as is necessary.